Banking Dispute Resolution Services in Kenya

Banking Dispute Resolution Services in Kenya

Disputes between customers and financial institutions arise from a range of issues, including unauthorized transactions, wrongful debit entries, unfair lending terms, premature enforcement of security, wrongful listing on Credit Reference Bureaus, and fraud. These disputes can have devastating consequences for individuals and businesses if not promptly and effectively addressed.

LHK Advocates represents clients in disputes against banks, SACCOs, microfinance institutions, and mobile money service providers. We handle matters through negotiation, the Kenya Bankers Association dispute resolution mechanism, the Central Bank of Kenya complaints process, and litigation in the Commercial Court and High Court.

Our banking dispute practice combines deep knowledge of banking law and regulation with practical litigation experience. We understand how financial institutions operate, how lending decisions are made, and where the vulnerabilities in their processes lie. This insight enables us to build strong cases and achieve favourable outcomes for our clients.